Capacity Building

We give our Members the tools, connections and the global voice they need to keep their organisation thriving, united and growing.

This is the value that has guided our work on Capacity Building.


In 2014, at the 35th World Conference in Hong Kong, WAGGGS Member Organisations (MOs) committed themselves to the Global Membership Development Strategy in order to reach ambitious and sustainable growth targets for the Movement.

In 2015-2016, we conducted extensive consultations with MOs, Regional Committees, Working Groups and staff that resulted in major changes to organisational structure. We reviewed the way we work with our MOs, refined our Mission, Vision and Purpose through extensive research, and conducted a review of all documents, toolkits, processes and systems in use. This led to the development of a Capacity Building Framework, which includes a self- assessment tool.

WAGGGS Capacity Assessment Tool (CAT)

WAGGGS designed a Capacity Building Assessment Tool to support national Girl Guiding and Girl Scouting associations to understand their own organisational capacity as measured against an organisational capacity model and defined minimum standards of membership.

This is a self-assessment tool designed to enable our MOs to take an overview of their strengths and to identify any areas that may need improvement. The tool also assists the WAGGGS Global Team - and our strong international team of Capacity Building Volunteers - to identify what type of support is required to most effectively develop and grow each association, and to support the development of new and improved tailored services and products.

We hope that you will find the CAT helpful in many ways. Please remember that this is not a test, but a tool that provides a way to review, consolidate and measure progress. It helps define areas for improvement and opens up discussion on strategy, allowing for both team-building and a holistic view of the organisation. The healthy, structured discussion it aims to generate is in itself a learning process that will help drive a focused and powerful action plan for future progress.

The benefits of the CAT are practical as well. For instance, it can be a very helpful tool when approaching fundraising partners, because it shows a thorough grasp and understanding of the most important elements of how the organisation functions. And it shows transparency and a willingness to share information and strive for constant, measurable improvement.

How The Capacity Assessment Tool (CAT) works

The CAT is divided into two sections, and we invite associations to go through both sections to maximise benefit from the exercise.

In Section 1, we examine the Core Mission Elements: (What We Do), and also some one of our Functional Elements (How We Do It), the one linked to volunteerism and some indicators relating to governance.

In Section 2, we look at Organisational Identity (Who We Are), Organisational Structure & Strategy (How We Do It), and more of the Functional side of things (How We Do It). The wheel you find here below illustrates how the Organisational Elements are grouped, how they fit in with the standards and indicators agreed by WAGGGS.

Capacity Building Framework

Please do refer to the Frequently Asked Questions, Guidelines and Glossary before you go through the tool and ask your Relationship Manager for any additional support you may need.

CAT – Section 1: English / French / Spanish / Arabic

CAT – Section 2: English / French / Spanish / Arabic

Glossary: English / French / Spanish / Arabic

Guidelines: English / French / Spanish / Arabic

FAQs: English / French / Spanish / Arabic

To share your results please fill in the online forms below. The forms allow you to edit your response after you submit if you so wish, and will send you an electronic copy of your response for your records.

Online form - CAT Section 1: English / French / Spanish / Arabic

Online form – CAT Section 2: English / French / Spanish / Arabic

To upload any documents as evidence, please do so using the Online Document Upload form. Please note that a Gmail login is required to use this feature. If you do not have a Gmail account, please simply email your supporting documents along with the questionnaire provided below to your Relationship Manager.

The Online Form contains a short questionnaire on the assessment process. If you're unable to share your results using the Online Form above, please complete this evaluation questionnaire and email it to your main contact at WAGGGS. Your feedback will enable us to continue improving the Capacity Assessment Tool and the assessment process.

English / French / Spanish / Arabic

  • Publication date: 25th March 2019
  • Author(s): WAGGGS
  • Length: 59 pages
  • Resource type: Campaign tools & toolkits
  • Resource topic: WAGGGS governance
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