Job Title: Guest Services and Finance Coordinator
Location: Our Chalet, Switzerland
Hours / Tenure: 45 hours per week
Salary: CHF 24,000 – 25,000 per annum + board stipend (CHF 490 per month) +lodging stipend (CHF 500 per month) and health insurance stipend (CHF 360 per month)
Closing Date: 03 December 2026 (17:00 GMT)
Contract Type: Fixed Term – 36 months
About Us:
Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In safe, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world.
The World Association of Girl Guides and Girl Scouts (WAGGGS) supports the global Movement to be thriving, united and growing. This role operates within the context of a volunteer led global charitable organisation with over 150 Member Organisations.
Our Chalet is situated in a traditional Swiss Alpine Village at 1350 meters altitude. As the oldest of the five WAGGG’s World Centres, Our Chalet is an international gathering place for girls and young people, members and families, providing opportunities to meet and share experiences. Our Chalet offers accommodation, international volunteering programmes and a wide range of indoor and outdoor programmes aimed at keeping members feel connected to the global Movement, and equipping girls with the knowledge, skills and experiences to be empowered and active global citizens.
About the Role:
The Guest Services & Finance Coordinator works in close partnership with the Guest Services & Marketing Coordinator as one team, jointly delivering a welcoming, responsive and high-quality guest experience at Our Chalet.
Within this partnership, the Guest Services & Finance Coordinator leads financial administration, booking and guest systems, office administration and process improvement. The role ensures that accurate records, reliable systems and efficient processes support excellent guest service and effective Centre management. The Guest Services & Marketing Coordinator leads marketing, communications and guest engagement.
Both coordinators share responsibility for day-to-day guest services, including responding to enquiries, welcoming guests, reception and shop cover, resolving guest issues and coordinating accommodation preparation. They plan workloads together, maintain clear handovers and provide cover for one another, while retaining clear responsibility for their respective specialist areas.
About You:
We are looking for an organised, motivated person with a passion for youth development to work in a residential setting to be a change maker.
Applicants must hold a valid EU Passport or a Swiss B or C permit to work in Switzerland.
How to apply
If you are interested in this position, please download the recruitment pack and submit your cover letter & CV via Recruitment Portal.
Please submit your CV and Cover Letter to be considered for this role. In your cover letter, please demonstrate how your skills and experience meet the person specification requirements in the Job description.
Please contact Human Resources team if you have any issues applying for this position.
A note for recruitment agencies
We prefer to hire people directly and have a preferred supplier list in place. We will be in touch if we need you.