Job Title: Front of House Coordinator - Pax Lodge
Location: London, NW3
Salary Range: £27,560 per annum
Contract Type: Fixed Term Contract, 24 months
Hours: The World Centre staff team work on a rota schedule, which covers day, evenings, weekends and bank holidays.
37.5 hours per week. Shift patterns - 7 am to 11 pm.
Closing Date: 28 August 2025 (17:00 BST)
About Us:
Pax Lodge offers 77 beds of hostel accommodation (in single, double and dorm rooms), conference facilities, Gift Shop, international volunteering programmes and a wide range of event programmes. We accept female and male guests of all ages from across the world.
Pax Lodge is also one of five World Centres of the World Association of Girl Guides and Girl Scouts (WAGGGS), which is the place for members and families of the Girl Guides and Girls Scouts to meet.
About the Role:
To run the daily operation, covering reception and assist the Operations Manager to ensure the smooth running of the hostel. To establish and maintain a friendly and welcoming atmosphere for all guests and visitors. Take accountability of the reception, accommodation, gift shop, conferences, dining room, meals, and events service of the Pax Lodge.
About You:
Experience of working in a hotel/hostel or Guide & Scout Centre.
Skills:
- Proven administrative skills
- Good level of numeracy skills
- Ability to communicate effectively
- Good interpersonal skills
- Proven time management skills
- Fluent in English, written and verbal
- Good understanding of Microsoft Office
- Multitasking Skills
Attitude
- Flexibility, patience and ability to cope with changing priorities.
- Ability to live and work closely with a team.
Desirable:
- Active Guide/Scouts or have been in the past.
- Knowledge of WAGGGS, Guiding or Scouting.
- An understanding of diverse cultures and backgrounds
- An understanding of computerized booking or reservation systems
- An understanding of the principles of Health and Safety in the work environment
- Experience of working in a residential setting
How to apply
If you are interested in this position, you can download the recruitment pack and submit your CV via our recruitment portal.
We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.
Please contact our Human Resources team if you have any issues applying for this position.
A note for recruitment agencies
We prefer to hire people directly and have a preferred supplier list in place. We will be in touch if we need you.
*Applicants must be living in the UK with the right to live and work in the UK.