Front of House Coordinator - Part Time

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Location: London NW3
Contract type: Fixed Term (2 years)
Hours: 21 per week

Annual Salary: £12,240
Closing date: TBC

About us

Girl Guiding and Girl Scouting is the world’s only Movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In safe, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world.

The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global Movement thriving, united and growing.

About Pax Lodge

Pax Lodge is one of WAGGGS' four World Centres and is a place for members and families of the World Association of Girl Guides and Girl Scouts to meet. It offers accommodation, international volunteering programmes, employment opportunities and a wide range of activities.

About the role

Pax Lodge is looking for someone to assist the Deputy World Centre Manager with guest service duties, in order to establish and maintain a friendly and welcoming atmosphere for all guests and visitors.

The post holder will provide front-of-house duties in order to establish and maintain a friendly and welcoming atmosphere for all guests and visitors and to ensure the smooth running of Pax Lodge. The successful applicant will be responsible for managing our busy reception, shop facilities and events bookings, as well as managing our accommodation online booking system and completing regular financial reporting.

The ideal candidate will have excellent interpersonal skills, will enjoy working with others in an international team and will have experience in operational management. Experience of working in a front-of-house administration role in an accommodation or conference venue is desirable. You will be able to demonstrate your knowledge of tourist industry standards and have the ability to work in high-pressure environment. Fluency in written and spoken English is essential, knowledge of other languages are desirable but not essential.

This is a two-year, fixed-term contract position. The successful applicant will work on a rota basis with an hour break and one day per week on night call. More working hours may be available based on the business needs of Pax Lodge

*We strongly encourage both men and women to apply.

What you can expect from us

  • 26 days Holiday Allowance plus bank holidays (Pro Rata)
  • Matched 5% Pension Contribution after 3 months of service
  • Group Life Assurance
  • Season Ticket Loan

How to apply

If you are interested in this position, you can download the recruitment pack and submit your CV via our recruitment portal.

We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.

If you have a disability and can demonstrate that closing this post early would impact on your ability to submit an application in time, please contact our Human Resources team to request arrangements for an application to be submitted within the original time-frame.

A note for recruitment agencies

We prefer to hire people directly and have a preferred supplier list in place. We will be in touch if we need you.

*Applicants must already be living in the UK with the right to live and work in the UK.

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