FAQ's

Answers to your Frequently asked questions

Is water drinkable?
Yes, even though it’s best to drink from the purified water found in all dorms and in different points of Our Cabaña. We recommend to drink  from 1 to 2 liters daily to prevent altitude sickness.
 
What should I bring?
A month before your arrival to Our Cabaña, you will receive a booklet with all the information from your event: Programme, event description, necessary clothes, community service activity, and what you need to bring for different activities and for the International Festival. In general, Cuernavaca’s weather is hot for most of the year.
 
How can I arrive to Our Cabaña from the airport?
You can hire private transportation services or use the public transportation system.
 
Private Transportation:
Our Cabana can assist you with a private car to pick you up at the airport. We will make all arrangements to ensure transportation for each contingent depending on the size of your group. The driver will be waiting for you with an “Our Cabana” sign. For more information please contact us at: nuestracabana@guiasdemexico.org.mx 
 
We can also arrange private transportation from Ticalli and/or any other point at Mexico City. For more information please contact us at: nuestracabana@guiasdemexico.org.mx 
 
Once you confirm your flights, please send us the information with our arrival and departure form to nuestracabana@guiasdemexico.org.mx  By doing this you will help us to provide a better service . 
 
Public Transportation 
Depending on the airline you will travel with, you will arrive either to the Terminal 1 or Terminal 2 of Mexico’s City International Airport. The flights from Delta Airlines, Aeromexico, Copa and Aeromar arrive to Terminal 2, while all others arrive to Terminal 1. 
 
Both terminals have a public transportation service. The executive bus transportation company is called “Pullman de Morelos” and provides a safe and direct trip to Cuernavaca’s terminal “Casino de la Selva”. The ticket costs approximately $15.00 USD per person. Buses leave every half an hour from 06h30 till 00h30.
 
Arriving from terminal 1
Once you leave your plane, you will need to go through migration and the baggage claim bands to pick your things and go through customs. All these procedures can take between 1:00 and 1:30 hours
 
Once you have passed through the “international arrivals” door, look for an exchange house and exchange 30 USD, which is approximately what you need to go to Cuernavaca and Our Cabana.
 
Follow the “Autobuses” (Bus) signs marked and use the escalator to get to the second floor. Pass through the food court and keep following the signs.
 
Search for “Pullman de Morelos” bus company and ask for a ticket to Cuernavaca (Terminal “Casino de la Selva”). The price for a bus ticket is 15.00USD (250.00 MXN) and the ride will take around 2 hours. Once you have bought your ticket, personnel will  show you where to take the bus. These buses are very safe and very punctual. 
 
Arriving from Terminal 2 
Once you leave your plane, you will need to pass migration and the baggage bands to pick your things and go through customs. All these procedures can take between 1:00  or 1:30 hours
 
When you have passed through the “international arrivals” door, look for an exchange house and exchange 30 USD, which is approximately what you need to go to Cuernavaca and Our Cabana.
 
Walk through the main hall and follow the signs that say “Autobuses” (Bus). Go outside and to your right, you will find some glass doors that will take you to a big space where there’s booths that sell bus tickets. 
 
Search a company called “Pullman de Morelos” and ask for a ticket to Cuernavaca (Terminal “Casino de la Selva”). The price for a bus ticket is 15USD  (250.00 MXN) and will take around 2 hours. Once you have bought your ticket they will tell you where to walk to take the bus. These buses are very safe and very punctual. 
 
Taxi from Cuernavaca’s Bus Terminal
 Once you arrive at Cuernavaca. You have to buy a ticket to take a cab. You will see the ticket booth once you get off the Bus. 
 
Tell the personnel the address to Our Cabana and pay the fare. It might cost you approximately $40.00 Mexican Pesos. Go through the spinning door and give your ticket to one of the drivers.
 
Tell the driver to take you to “Nuestra Cabaña”, the address is:  Río Mayo S/N esquina con Río Lerma, in front of a BMW Dealership.
 
With whom can I hire private transportation?
Check out services and prices at nuestracabana@guiasdemexico.org.mx
 
What are Check-in and Check-out times?
Check-ins from 15h00-17h00 on the first day of the event
Check-out from 9h00-11h00 on the last day of the event
 
Where can I see your wish list?
It is in our booklet and on Our Cabaña’s web page.
  
What should I do if the participant number has changed?
You should contact nuestracabana@guiasdemexico.org.mx, they’ll let you what to do .
 
Does the price includes the crafts and the use of craft house?
Yes it does.
 
How old should girls be to attend an event?
13 years
 
Can boys attend too?
Only if they are registered as WAGGGS’ members
 
If I’m a day visitor or on a B&B, can I take part of the programme activities (programme and/or service activities)?
Some times you do. Please, contact nuestracabana@guiasdemexico.org.mx for more information.
 
I can’t walk much. Do you have dorms with easy access?
Yes, ask nuestracabana@guiasdemexico.org.mx and we’ll let you know about availability. Our Cabaña has ramps in all areas.
 
Is it possible to camp in Our Cabaña?
Yes, ask for more information and prices at nuestracabana@guiasdemexico.org.mx
 
Can you offer food with different diets?
Yes, please give full details of dietary needs on your health form. We do vegetarian, vegan, gluten free, lactose free and dairy free. Any other requirements should be specified and if needed, we’ll ask for an example menu for better understanding of your needs.
 
Can you ship badges or t-shirts?
No- At the moment we do not have a procedure to do so. Sorry for the inconvenience.
 
How can I apply for a scholarship?
Fill the forms in this link and send them to programa_nc@guiasdemexico.org.mx
 
Where can I send my volunteering application form?
Fill the forms in this link and send them to programa_nc@guiasdemexico.org.mx and cabana@wagggs.org
 
To apply for an intern position
Fill the forms in this link and send them to: directora_nc@guiasdemexico.org.mx and cabana@wagggs.org

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