Innovation, partnerships and service manager- Pax Lodge

An exciting opportunity has arisen in our World Centre based in London for a Innovation, partnerships and service manager.

Location: London, NW3

Hours / Tenure: 35 hours per week

Salary: GBP 34,000 (dependent on experience)

Closing Date: 04 December 2022

Contract Type: 2 years with the possibility to extend

Interview Date: week 5th December 2022

About Us:

Girl Guiding and Girl Scouting is the world’s largest girls only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In safe, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world.

The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global Movement thriving, united and growing.

WAGGGS has five residential World Centres, located in India, UK, Switzerland and roaming in Africa, that provide Girl Guiding and Girl Scouting members from around the world a safe place to connect, learn and build their agency, becoming powerful changemakers, who are confident to lead and empowered to create a better world together.

Pax Lodge, located in Hampstead, London offers 77 bed hostel style accommodation (in single, double and dorm rooms), conference facilities, Gift Shop, international volunteering programmes and a wide range of event programmes.

About the Role:

Are you an innovative, organised, and dynamic, people person, who follows through on ideas and has high standards of delivery? Do you have experience of networking, customer service, community mobilisation, relationship building and fundraising, and knowledge of and a commitment to girls’ empowerment. Desirable, but not essential would be that experience of working in a residential setting such as a youth centre, arts centres or community centre.

The Innovation, partnerships and service manager is a new position within the team and will be responsible for ensuring that Pax Lodge is delivering a world class guest experience, supporting the centre to build and develop networks/partnerships for both fundraising and delivery, and supporting the centre to innovate and take action to stay relevant as a global hub for the Movement.

About You:

We are looking for an organized, motivated person with a passion for customer service and youth development to work in a residential setting (this is a live on-site position) to be a change maker after a long COVID shutdown period.

What you can expect from us

  • 26 days annual leave plus public holidays
  • 5% Generous Matched Pension Contribution
  • Employee Assistance Programme (EAP)
  • Auto enrolment of Group Life Asaurance, provides insurance cover of four times annual salary

How to Apply:

If you are interested in this position, please download the recruitment pack and submit your cover letter & CV online by going to Recruitment Portal

We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.

If you have a disability and can demonstrate that closing this post early would impact on your ability to submit an application in time, please contact our Human Resources team ( to request arrangements for an application to be submitted within the original time frame.

Early applications are recommended, interviews for qualified candidates as soon as their application is received.

A Note for Recruitment Agencies:

We prefer to hire people directly and have a preferred supplier list in place. We will be in touch if we need you.

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