The World Bureau is the secretariat of WAGGGS and is located at Olave Centre, 12c Lyndhurst Road, London NW3 5PQ, England. It was first set up in London in 1928 and moved to the Olave Centre in 1984.
The building, originally known as Rosslyn Lodge, was named after the First Earl of Rosslyn, who later became Lord Chancellor in 1793. Originally built as a residence in 1810, the building was renovated and has been used for numerous purposes since then.
During the First World War, the building was a hospital. In later years it became a hotel, a nurses' home and a hostel, before WAGGGS purchased it in 1982. Today Rosslyn Lodge is part of the Olave Centre, home of both the World Bureau and Pax Lodge World Centre, completing Olave, Lady Baden-Powell's dream of uniting the World Bureau with the World Centre in London.
World Bureau staff structure
A Chief Executive — who is responsible to the World Board — heads the World Bureau, which has a multi-national staff of around 50 professionals, and is divided internally into Leadership Development; Communications and Advocacy; Global Operations; Fund Development; Finance and Administrative Services Teams; Human Resources and the Chief Executive team.
See below for profiles of the World Bureau Leadership Team members.
The work of the World Bureau
The World Bureau provides services to, and a link between, WAGGGS' Member Organizations, and to National Organizations Working Towards Membership; supports National Organizations in their preparations for Associate and Full Membership; assists with the overall planning and coordination of World Conferences and World Board meetings; and implements decisions taken at World Conferences, World Board and Committee meetings.
The work of the World Association of Girl Guides and Girl Scouts is conducted in WAGGGS' three official languages: English, French and Spanish.
Mary Mc Phail
Mary Mc Phail was appointed Chief Executive in March 2007. Previously, Mary spent ten years working in Brussels focusing her energies on policy development and advocacy in the field of public health and women’s rights in the European Union.
Mary worked for over 20 years in the field of health and social care, first in Ireland and then in the UK. Specialising in developing services for people with drug, alcohol and mental health problems, Mary combined operational management with policy and advocacy work in both the non-governmental sector and in the UK’s National Health Service.
Mary is committed to working to empower girls and young women and has a life long commitment to promoting human rights, justice and equality for girls and women globally. Mary is also an experienced fundraiser and public speaker.
Mary has a Bachelors in Social Sciences from University College Dublin, a Bachelors in Humanities from North London University and a Masters Degree in Health Service Management from City University, London.
Chief Operating Officer
Kathryn Packer joined WAGGGS as Chief Operating Office in April 2014. Her priorities in this role are the joining-up of services and activities across WAGGGS, making a strong link between strategic planning and delivery, and organisational development and learning.
Prior to this Kathryn was a senior civil servant in UK central government having worked in the Department for Environment Food and Rural Affairs, the Cabinet Office and the Department of Trade and Industry. Prior to joining the civil service Kathryn conducted sociological research on the transfer of knowledge between universities and industry. She took a secondment to a large social care charity, UR which provides support to people with learning difficulties and mental health problems. Kathryn has also served on the Research Committee of the UK Economic and Social Research Council, which is the main funder of social research in the UK.
In addition to her paid work Kathryn has followed through her own experience as a Brownie and Guide, to be an active member of her community, volunteering for environmental and food focussed charities.
Kathryn studied botany at the University of Cambridge, science policy at the University of Sussex and was a visiting researcher at the Kennedy School of Government, Harvard University. She has recently set up a community group on sustainable food, the Hackney Food Partnership.
Director of Governance
As Director of Governance at WAGGGS since 2012, Catherine has driven a comprehensive review of the global organization to consolidate its governance function including delivery of a key mandate for incorporation of the charity.She has promoted transparency and ethical awareness in the fund development policy framework.
In addition to her expertise in non-profit governance, Catherine’s background is in the field of linguistics. She oversees all translation services at WAGGGS and has developed a keen awareness of international issues and diversity in the field of global communication.
Prior to joining WAGGGS in 2007 Catherine has ran her own translation management business for several years.
Director of Global Partnerships and Philanthropy
Ann Brookes is the Director of Global Partnerships and Philanthropy for WAGGGS and has held senior level positions with many charities both in the UK and Canada.
Prior to becoming the Director of Global Partnerships and Philanthropy, Ann was the Director of Fund Development at WAGGGS as well as previously serving as the Director of Fundraising and External Affairs for The Frank Buttle Trust and Director of Development for The English National Opera.
Ann has been involved in the fundraising field for over 20 years and has spoken at numerous Fundraising and Sponsorship Conferences around the World.
Director of Membership Development and World Centres'.
Sally Elkes joined WAGGGS in October 2011 as World Centres' Director. Sally holds a Master of Arts in Human Sciences from Oxford University, a Master of Science in Healthcare Management from Birmingham University and a Postgraduate Certificate in Strategic Leadership from Canterbury Christ Church University.
Having been a Brownie, Guide and Leader herself, Sally has a personal appreciation of the positive impact of the Movement on young women. Through WAGGGS and its World Centres, she aims to help more people experience the benefits of Guiding in their own lives and also within their communities.
Sally joins WAGGGS after nearly 10 years delivering operational, strategic and policy management portfolios for the UK's National Health Service.
Director of Membership Development
Elisa has been WAGGGS Director of Membership Development since July 2014. Prior to this she worked for WAGGGS in different capacities and has therefore gained a very sound understanding of the needs of WAGGGS Member Organisations as well as girls and young women across the movement.
Elisa started to lead organisations and teams in her twenties and has since gained broad experience in organisation and programme management, diversity, learning and development and fundraising. Before joining WAGGGS she has worked with other membership based organisations in Europe, Asia, the Middle – East and Latin America. She has a passion for diversity and believe that children and young people should have the opportunity to develop their fullest potential while embracing their own unique identity and aspirations.
Elisa has a master in international relations from the University of Bologna (Italy) and is currently studying a Master in Business Administration.
Communications and Advocacy Director
Rebecca is the Communications and Advocacy Director for WAGGGS. She has been in her post since January 2009, coming to WAGGGS from roles in global IT&T organizations.
She holds a Masters in International Relations as well as an MBA and has extensive experience in marketing and communications, including branding, government and community relations programmes, online marketing and social networks and a background in media as both a journalist and PR consultant.
Rebecca has for a long time volunteered as an advocate for young people and people with disabilities. She is from Perth, Western Australia.
Communications and Advocacy Director
Harriett is the Communications and Advocacy Director for WAGGGS. She moved into the role in March 2014 to provide Maternity cover for Rebecca Munro.
Harriett’s background is in Brand and Marketing, with a varied commercial background including wine, coffee and food, with a significant focus in Fairtrade and ethical business.
Having been ‘born into guiding’ with a Brown Owl mother, she has first-hand experience of the value of the movement to girls and women, and currently volunteers at a Brownie pack in London.
Leadership and Programme Development Director
Lydia has several years of experience in both the formal and non-formal approach to education working as a teacher and working with youth in the not for profit sector, and has experience of development work at an international level from working with the United Nations High Commission for Refugees, (UNHCR) United Nations Population Fund (UNFPA) and Family Health International (FHI) in adolescent health.
She has extensive experience in training and leadership development and has been involved in developing and delivering training and leadership development at an international level. In addition, she has experience in educational programme development and delivery using the non-formal education in an intercultural setting.
Lydia has worked with women from Africa, the Arab region, the Asia Pacific region, the Americas, and the Caribbean and Europe regions, giving her vast international and intercultural experience and exposure. Now, Lydia leads WAGGGS’ work in training, leadership and programme development.
Director of Finance and Business Services
Andy Murphy has been the Director of Finance and Business Services at WAGGGS since February 2014. Prior to joining WAGGGS, Andy was the Director of Corporate Services at the Professional Association of Childcare & Early Years. He has wide ranging experience in public and charity sectors in the United Kingdom, both in professional and governance capacities. He is a trustee of a number of charities and has a strong personal commitment to social justice and improving the prospects of children and young people worldwide. Andy is a qualified accountant and a member of the Chartered Institute of Public Finance & Accountancy.
World Centres Director
Gill has worked with the World Centres since April 2013. Prior to joining WAGGGS Gill worked in local government (as Assistant Director of Children’s Services), the charity sector and the private sector. She has professional qualifications in management, training and development and Human Resources. She was a Brownie, a Guide and an adult leader with GirlGuiding UK and was a programme volunteer at Sangam in the 1980s. Gill is passionate about developing women in leadership roles in the workplace and the wider community.